Privacy Policy for Lingovo App

Last Updated: September 12, 2024

1. Introduction

Latte Languages LLC ("we," "us," or "our"), located at 30 N Gould St Ste R, Sheridan, WY 82801, operates the Lingovo app ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App, available on iOS, Android, and web platforms. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

Name
Email address
Phone number
Personal information from third-party services like Apple and Google if used for registration.

2.2 Usage Data

We may collect usage data, including but not limited to:

IP address
Device information
App usage patterns
Other data typically collected by mobile applications

2.3 Payment Information

We use RevenueCat for payment processing. All payments and subscriptions are handled through Google Play or Apple’s in-app purchase systems. RevenueCat may process certain sensitive payment information. Please refer to RevenueCat's Privacy Policy for more information on how your payment data is handled.

3. Subscription Details

Our app offers monthly, bi-annual, and annual subscription plans. Users will be billed automatically through Google Play or Apple's App Store.

3.1 Free Trials

If you subscribe to a free trial, you will be automatically charged at the end of the trial period unless you cancel at least 24 hours before the trial ends.

3.2 Managing or Canceling Your Subscription

To manage or cancel your subscription:

For Google Play: Visit Google Play Subscription Help for instructions on how to cancel or manage your subscription.
For Apple App Store: Visit Apple's Subscription Management for instructions on how to manage or cancel your subscription.

3.3 Opting-Out of Auto-Renewal

To prevent the auto-renewal of your subscription, you must cancel your subscription before the renewal date, either through the Google Play or Apple App Store subscription management settings.

4. Method of Data Collection

We collect data through various methods, including but not limited to:

Direct input from users
Automated technologies or interactions
Third-party sources
Registration online or placing an order for any of our products or services
Voluntarily completing a customer survey or providing feedback via email
Using or viewing our website via your browser’s cookies

5. Use of Your Information

We use the collected data for various purposes, including but not limited to:

Providing and maintaining our App
Improving our services
Communicating with you
Marketing and advertising
Processing orders and managing your account
Emailing you with special offers on other products and services we think you might like

6. Disclosure of Your Information

We may disclose your information to third parties in certain circumstances. However, we do not sell your personal information. For example:

We may send your data to and use the resulting information from credit reference agencies to prevent fraudulent purchases.

We also share data with third-party services such as Firebase, AppsFlyer, and RevenueCat for app analytics, tracking, and payment processing. Please refer to their respective privacy policies:

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Data is securely stored on Digital Ocean and Cloudflare.

7.1 Data Breach Notification

In the event of a data breach, we will notify affected users and relevant regulatory authorities within 72 hours of discovering the breach, as required by the General Data Protection Regulation (GDPR). We will provide details on the nature of the breach, the compromised data, and measures taken to address the breach.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent

If you would like to exercise any of these rights, or if you want to delete your personal data, please contact us at [email protected]. We will delete your data upon request in compliance with GDPR or CCPA.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and use personal information about you, including:

Functionality cookies to recognize you on our website and remember your previously selected preferences.
Advertising cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address.

10. Children's Privacy

Our App does not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. We comply with COPPA (Children’s Online Privacy Protection Act) and will delete such information upon request.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

12. Refund Policy

For refunds, please refer to the policies provided by your platform:

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].